Education
Northgate University
Cut enrollment response times and freed staff with a virtual agent and reception robot.
-68%
Response time
+42%
Applicant satisfaction
24/7
Availability
The challenge
The admissions team was overwhelmed by thousands of repetitive enrollment questions each semester, leading to slow responses and frustrated applicants.
The solution
We deployed a Virtual AI Agent for admissions plus an AI Reception Robot in the welcome center to handle check-ins, wayfinding, and FAQs in multiple languages.
“USTARX AI gave our admissions team their time back — students get instant answers and staff focus on the work that matters.”