Hospitality
Aurora Hotels
Elevated guest experience with concierge robots and a 24/7 service agent.
+27%
Guest rating
40+
Languages
-50%
Front-desk load
The challenge
Guests expected instant, multilingual service, but front-desk staff couldn't cover every request across peak seasons.
The solution
AI Concierge Robots greet and guide guests while a Customer Service AI handles requests and bookings in 40+ languages.
“Our guests love the concierge robots, and our reviews have never been higher.”